Building framework of change management
Karim, Saadat (2016)
Karim, Saadat
Metropolia Ammattikorkeakoulu
2016
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2016102515428
https://urn.fi/URN:NBN:fi:amk-2016102515428
Tiivistelmä
This thesis develops a framework of change management for the case company. The framework will help the case company on how to prepare for upcoming important changes and how to implement those changes successfully.
The change can only be considered successful if it is well planned and implemented through effective tools. The objective of this thesis is to build a framework of change management which is customized for the needs of case company. The framework should itself recommend how to swim through the change management process. The need of this study is evident because the case company soon will be going through a phase when second generation will take over the management. The new generation will try to bring new changes in the company. Moreover, presently case company is facing different challenges in managing and implementing change.
Descriptive single case study method is applied in this thesis. Data is collected through survey, interviews and observations to analyze the current state of how the company is managing change. A proposed framework and recommendations are presented on the bases of the finding from current state analysis and best practices found in the existing knowledge. The proposed framework and recommendations are then validated by taking feedback from middle management. Opinion from external expert also helped to shape validated results. A final validated version of framework of change management and its recommendations is presented with a checklist of change management process.
This study will help the case company to devise and develop ways for better planning and implementing changes. The tools proposed in this thesis will surely improve efficiency and effectiveness of change management in the case company.
The change can only be considered successful if it is well planned and implemented through effective tools. The objective of this thesis is to build a framework of change management which is customized for the needs of case company. The framework should itself recommend how to swim through the change management process. The need of this study is evident because the case company soon will be going through a phase when second generation will take over the management. The new generation will try to bring new changes in the company. Moreover, presently case company is facing different challenges in managing and implementing change.
Descriptive single case study method is applied in this thesis. Data is collected through survey, interviews and observations to analyze the current state of how the company is managing change. A proposed framework and recommendations are presented on the bases of the finding from current state analysis and best practices found in the existing knowledge. The proposed framework and recommendations are then validated by taking feedback from middle management. Opinion from external expert also helped to shape validated results. A final validated version of framework of change management and its recommendations is presented with a checklist of change management process.
This study will help the case company to devise and develop ways for better planning and implementing changes. The tools proposed in this thesis will surely improve efficiency and effectiveness of change management in the case company.