Wellbeing at work, workplace health promotion and employee productivity : A case study of sales representatives
Hagelstam, Eva (2017)
Hagelstam, Eva
Yrkeshögskolan Arcada
2017
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201703273741
https://urn.fi/URN:NBN:fi:amk-201703273741
Tiivistelmä
In today’s service-based economy, organizations are dependent on their people. Healthy, competent, motivated and productive employees are valuable assets. Hence, wellbeing at work (WBW) is increasingly relevant and has many implications on the competitive advantage. Workplace health promotion (WHP) supports employees’ health and wellbeing at work and includes benefits for both employee and employer. Employee productivity is peoples’ ability to work efficiently and effectively and related to both company performance and WBW. It can be seen as a personal feature consisting of work ability, competence and motivation.
This thesis was commissioned by a service company that has recognized the importance of WBW and invests in WHP. The aims of the study were to: (1) get insight into how sales representatives in the case company perceive well-being at work, workplace health promotion and employee productivity and (2) investigate if and how the employer can support employee productivity with WHP. The qualitative study is based on semi-structured, individual interviews with seven sales representatives. The discussed themes were WBW, WHP, work ability, competence, motivation and employee productivity. The interviews were recorded and transcribed. The material was analysed with qualitative methods.
The results indicate that respondents experience wellbeing at work, feel that the employer is concerned for their wellbeing and recognize efforts to support it, referring consistently to affiliation and leadership factors. They experience that WBW, WHP and employee productivity are related and have positive influence on each other. Based on the findings, suggestions on how to support employee productivity were presented: e.g. maintaining a thriving atmosphere, importance of recovery, offering training, considering rewards and recognitions and valuing esteem and affiliation factors.
This thesis was commissioned by a service company that has recognized the importance of WBW and invests in WHP. The aims of the study were to: (1) get insight into how sales representatives in the case company perceive well-being at work, workplace health promotion and employee productivity and (2) investigate if and how the employer can support employee productivity with WHP. The qualitative study is based on semi-structured, individual interviews with seven sales representatives. The discussed themes were WBW, WHP, work ability, competence, motivation and employee productivity. The interviews were recorded and transcribed. The material was analysed with qualitative methods.
The results indicate that respondents experience wellbeing at work, feel that the employer is concerned for their wellbeing and recognize efforts to support it, referring consistently to affiliation and leadership factors. They experience that WBW, WHP and employee productivity are related and have positive influence on each other. Based on the findings, suggestions on how to support employee productivity were presented: e.g. maintaining a thriving atmosphere, importance of recovery, offering training, considering rewards and recognitions and valuing esteem and affiliation factors.