Knowledge Sharing and Teamwork in Global Engineering Projects
Decat-Lund, Roberta (2017)
Decat-Lund, Roberta
Hämeen ammattikorkeakoulu
2017
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2017061213341
https://urn.fi/URN:NBN:fi:amk-2017061213341
Tiivistelmä
One of the biggest trends global organisations face today is to break the silos between their different locations and act as a single company. By overcoming this challenge, organisations are able to gain competitive advantage in this continuous changing world and make full use of their competences in an intelligent, effective and profitable way.
The company to which this work is intended is a global consulting and engineering company that offers their clients project services through all the different phases of the whole investment. Concerning companies that focus their business in delivering projects globally to their customers, the above mentioned challenges are increased. Project work deals not only with technology and products, but especially with people and their interaction. The success of a project can be measured by the level of collaboration between the people involved: the best solutions are delivered from the exchanging of knowledge.
The objective of this work is to provide suggestions for improvements to foster collaboration and knowledge sharing between the members of engineering project teams despite their global locations. The theoretical framework comprises two chapters with the concepts of Knowledge Management and teamwork with a focus on project and virtual teams. The empirical part of this research is based on two case studies and the methods used were qualitative. The suggestions were developed based on the findings gathered with the studied cases and show the necessary infrastructure to enhance collaboration, which is the enabler of knowledge sharing. The results of this research present innovative suggestions concerning Knowledge Management in engineering projects.
The company to which this work is intended is a global consulting and engineering company that offers their clients project services through all the different phases of the whole investment. Concerning companies that focus their business in delivering projects globally to their customers, the above mentioned challenges are increased. Project work deals not only with technology and products, but especially with people and their interaction. The success of a project can be measured by the level of collaboration between the people involved: the best solutions are delivered from the exchanging of knowledge.
The objective of this work is to provide suggestions for improvements to foster collaboration and knowledge sharing between the members of engineering project teams despite their global locations. The theoretical framework comprises two chapters with the concepts of Knowledge Management and teamwork with a focus on project and virtual teams. The empirical part of this research is based on two case studies and the methods used were qualitative. The suggestions were developed based on the findings gathered with the studied cases and show the necessary infrastructure to enhance collaboration, which is the enabler of knowledge sharing. The results of this research present innovative suggestions concerning Knowledge Management in engineering projects.