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Are students customers in Finnish higher education?
(Routledge Taylor & Francis Group, 2013)
This study examines Finnish higher education students’ perceptions of whether students are customers based on qualitative interview data. The paper contributes to the discussion on students as customers by giving attention ...
Student engagement: buzzword or fuzzword?
(Routledge Taylor & Francis Group, 2014)
Global interest in the value of student engagement in higher education has led to question whether the use of term is clear and consistent. Through an analysis of qualitative data this paper investigates the construction ...
Enacting the common script: management ideas at Finnish universities of applied sciences
(Sage Publications, 2015)
This paper discusses the work of mid-level management at Finnish universities of applied sciences. Based on in-depth interviews with 15 line managers, this study investigates how the standardised management ideas of rational ...
Johdon assistenttien työ 2015 : ennakointia tulevaisuuden rakentamiseksi
(HAAGA-HELIA ammattikorkeakoulu, 2009)