The Role of Job Descriptions and Competencies in an International Organization : Case: Foster Wheeler Energia Oy
Bodnarchuk, Marianna (2012)
Bodnarchuk, Marianna
Savonia-ammattikorkeakoulu
2012
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201205218983
https://urn.fi/URN:NBN:fi:amk-201205218983
Tiivistelmä
The purpose of this study was to research how job descriptions are used and viewed at Foster Wheeler Energia Oy and how they could be used more efficiently and actively in every phase of an employee’s career. The research also examined how competencies could be used more in developing company employees’ knowledge. The aim of the research was to produce suggestions on the content, use and development of job descriptions and competencies in the organization.
This study involved qualitative case research comprised of a combination of structured and unstructured open-ended interviews and a group interview in the form of a thesis workshop with the company’s human resource professionals. The company’s operating environment and human resource management practices were examined as well. The study also investigates the use and possible broader use of the Hay Group job description template which is used to conduct a increasingly competency-based evaluation for the company’s management.
The interviews show that job descriptions are considered important in the company, but that there are some differences in viewing their content and use. Employees feel that their responsibility concerning job descriptions is to keep them up to date and to inform their manager of changes. According to the interviews, the Human Resource Department’s role regarding job descriptions is to store them and make sure that they are used in the same way throughout the company.
The interviews produced development ideas for the use of job descriptions, such as using a specific project job description along with official job descriptions, evaluating performance using competencies grouped in categories and competencies in planning employee education and training. The research also brought up many interesting development ideas and further topics for research at the case company. The next logical step would be determining FW core competencies, grouping them in broader categories and launching a competency-based job description program at Foster Wheeler Energia Oy.
This study involved qualitative case research comprised of a combination of structured and unstructured open-ended interviews and a group interview in the form of a thesis workshop with the company’s human resource professionals. The company’s operating environment and human resource management practices were examined as well. The study also investigates the use and possible broader use of the Hay Group job description template which is used to conduct a increasingly competency-based evaluation for the company’s management.
The interviews show that job descriptions are considered important in the company, but that there are some differences in viewing their content and use. Employees feel that their responsibility concerning job descriptions is to keep them up to date and to inform their manager of changes. According to the interviews, the Human Resource Department’s role regarding job descriptions is to store them and make sure that they are used in the same way throughout the company.
The interviews produced development ideas for the use of job descriptions, such as using a specific project job description along with official job descriptions, evaluating performance using competencies grouped in categories and competencies in planning employee education and training. The research also brought up many interesting development ideas and further topics for research at the case company. The next logical step would be determining FW core competencies, grouping them in broader categories and launching a competency-based job description program at Foster Wheeler Energia Oy.