Modeling and optimizing of business processes : A case with LLC Wim Bosman, Russia
Yakovlev, Konstantin (2015)
Yakovlev, Konstantin
Jyväskylän ammattikorkeakoulu
2015
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2015052710606
https://urn.fi/URN:NBN:fi:amk-2015052710606
Tiivistelmä
This report was written as a proposal for a Bachelor thesis project. Its objective was to model and optimize the business processes in the Wim Bosman Company in order to standardize the existing template of processes with the solutions for optimization so as to reduce double work and waste of time. The relevance of this study is determined by the fact that modern enterprises are forced to constantly work on improving their operations because of the continually growing competitive landscape. This requires the development of new technologies and methods of conducting business as well as improving the quality of the final results. This also requires the introduction of new, more efficient methods of management and organization in a company.
The study concentrated on finding the most efficient processes by using the Business Process Management approach. In this thesis the most important factors, stages and techniques of Business Process Management are discussed. All the employees were separately interviewed in order to collect comprehensive information about the whole process model and to collect suggestions for optimization. Data for the study was also collected by using the relevant literature and the company’s database.
As a result of this thesis work the following steps were followed: an existing model was defined, the areas of optimization were discovered and the solutions for optimization were presented and implemented into a new business process model.
The study concentrated on finding the most efficient processes by using the Business Process Management approach. In this thesis the most important factors, stages and techniques of Business Process Management are discussed. All the employees were separately interviewed in order to collect comprehensive information about the whole process model and to collect suggestions for optimization. Data for the study was also collected by using the relevant literature and the company’s database.
As a result of this thesis work the following steps were followed: an existing model was defined, the areas of optimization were discovered and the solutions for optimization were presented and implemented into a new business process model.