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Stadshotellet Jakobstad : Case study on marketing and customer satisfaction
(2014)
The main part of this thesis was about Stadshotellet, Pietarsaari and the instructor of this thesis is hotel manager Lotte Jifs. The aim of this thesis was to examine the quality of services, the marketing of the hotel and ...
Internal marketing in a family business hotel : Case study: Jugend Home hotel
(2013)
This thesis was commissioned by Jugend Home hotel, a family business hotel situated in Jakobstad, Finland. The commissioner of this thesis was Annika Heitala. The aims of this thesis were to show the importance of internal ...