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Digital cultural tourism: older adults’ acceptance and use of digital cultural tourism services
(Routledge, Taylor & Francis, 2023)
PLEASE NOTE! This in an electronic self-archived version of the original article. This reprint may differ from the original in pagination and typographic detail.
Physiological and psychological constraints, e.g. increased ...
Innovation in High-End Food Service During COVID-19 Lockdowns
(2022)
COVID-19 lockdown measures have forced hospitality operators to re-configure their dynamic capabilities through innovating operational practices and pivoting traditional business models. The high-end food service sector ...
Deepfake consumer reviews in tourism: Preliminary findings
(Elsevier, 2021)
Highlights
• Deepfake text is increasingly difficult to distinguish from human-authored text.
• Computer-generated consumer reviews will have a high impact for tourism management.
• Deepfake reviews resemble other ...
Reimagining the sustainable social development of AI for the service sector: the role of startups
(Emerald, 2022)
Purpose
The emergence of artificial intelligence (AI) is leading to a job transformation within the service ecosystem in which issues related to AI governance principles may hinder the social sustainability of the sector. ...
Drivers of organizational adoption of automation
(Pergamon., 2021)
Highlights
• Organizational adoption of automation is made possible by technological progress
• Labor shortage, due to demographic change, livability, and labor mobility, calls for automation.
• Customer characteristics ...