"Järvinen, Elisa" - Selaus tekijän mukaan Centria-ammattikorkeakoulu

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    • Customer Satisfaction : Research for Kokkolan Veikot, Boxing Division 

      Järvinen, Elisa (Centria ammattikorkeakoulu (Keski-Pohjanmaan ammattikorkeakoulu), 2014)
      This thesis covers the basic theory of customer satisfaction. The aim was to look into the term of customer satisfaction, and other theories around the topic. The thesis and research was to find out how satisfied the boxers ...