"customer orientation" - Selaus asiasanan mukaan Yrkeshögskolan Novia
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Designing A Cross Platform Mobile Wallet Service for Bangladesh- A Service Design Approach in A Developing Country
(2022)The purpose of this Master’s thesis is to design a mobile wallet service for Bangladesh. Bangladesh is a developing country with more than 168 million people, and available mobile wallet services have higher cost of usage. ... -
Developing Legal Services Through Service Design: A Study of Five Cases
(2023)The purpose of this thesis was to develop a method to first model and visualize a service process and then develop the chosen service with co-design methods. The study cases, where the developed method was tested, are five ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad -
Mobile Applications and their influence on SMEs: Evaluation of Business and Service Design Opportunities by The Example of TOMASchool Company
(2022)The purpose of this thesis was to find out, how mobile applications as an example of the digitalization megatrend might help SMEs in further growth, development, recovery from the COVID-19 pandemic, and improvement of ...
