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End-user experience of the travel expense claim process : case UPM-Kymmene Oyj
(2020)
This thesis was commissioned by UPM-Kymmene Oyj, a Finnish-based international forest industry company. The objective of this thesis was to study the user experience and the satisfaction of the end-users of UPM’s internal ...
Developing international services : case: Tampere Chamber of Commerce
(2020)
This thesis was conducted as a case study for Tampere Chamber of Commerce. Tampere Chamber of Commerce is one of the leading business organizations in the Tampere region. The case study aimed to develop international ...
Optimizing YouTube for the Development of Glass Performance Days
(2020)
The thesis was commissioned by Glaston Finland Oy, and the beneficiary was Glass Performance Days (GPD). Started in 1992, GPD had a long history and a great reputation within the glass industry. In 2019, the Organizing ...
Improving the communication of the employer brand externally : case: ManpowerGroup Talent Solutions RPO
(2020)
The objective of this thesis was to find out how the commissioner ManpowerGroup Talent Solutions RPO could improve its external employer branding communication so that it would reflect the experienced and desired EB of the ...
Ensuring sales success : strategic planning for Finnish B2B service providers
(2020)
This bachelor’s thesis details the research, development, and suggested implementation phases of an original sales handbook. The background of the thesis was influenced by the thesis author’s work placement experience, but ...
Developing the experientiality of a blind travel product : case: Sokkomatka by Saarikoski Travels
(2020)
This thesis was commissioned by the travel agency called Saarikoski Travels. The company has operated in the travel industry for nearly 20 years and as one of their backbone products has been a blind travel product called ...
The causal effect of interactive social media marketing tactics on the attendance at Ilves-Hockey Oy home games
(2020)
Professional sports organizations throughout are gradually beginning to solidify their presence within the social media arena, yet measurability of effectiveness of social media marketing in sports with regards to driving ...
Improving wellbeing at work : recommending wellbeing initiatives to implement at Company X
(2020)
The objective of the thesis was to gather information on wellbeing initiatives that could be implemented at Company X. The purpose of the thesis is to provide the commissioning company with recommendations on how to improve ...
Business plan for Lotus Vegan Restaurant
(2020)
The idea of opening a Vietnamese vegan restaurant in Hanoi center is formed with an ambition of spreading non-animal eating habits among Vietnamese. Taking everything into consideration, a business plan for the future vegan ...
Developing service culture to enhance customer experience by improving employee interaction with customers
(2020)
The objective of this study is to enhance the service culture of GOGO by improving the interactions employees have with customers. The purpose of this study is to examine the current culture of GOGO and to cross examine ...