"Zhirnova, Tatiana" - Selaus tekijän mukaan Saimaan ammattikorkeakoulu

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    • CUSTOMER RELATIONSHIP MANAGEMENT IN THE SAIMAA GARDENS PROJECT 

      Zhirnova, Tatiana (Saimaan ammattikorkeakoulu, 2011)
      The objective of the study was getting, collecting and analysing the information, which connects the construction to the customer. In the thesis the term "customer" is accepted as a person who makes a contract to build the ...