"customer satisfaction" - Selaus asiasanan mukaan Saimaan ammattikorkeakoulu
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Customer satisfaction and service development for tour operator La Moet Phuket
(2019)The purpose of this thesis was to study La Moet Phuket operations to find out customer satisfaction and to find out how service and tour products could be developed. The idea was to find out how satisfied customers are in ... -
How ethnic restaurants’ product and service quality effects customer satisfaction : A study on Indian sub-continental restaurants in Lappeenranta
(2019)The purpose of this thesis report was to carry out a research on how ethnic restaurants’ product and service quality effects customer satisfaction while it comes to restaurants specialised on Indian sub continental cuisine. ... -
The influence of artificial intelligence marketing on customer satisfaction in online retail
(2019)The online retail has changed considerably due to artificial intelligence. Companies have more possibilities to control the buying behaviour of their customers through AI marketing. The purpose of the study was to determine ...