"quality control" - Selaus asiasanan mukaan Kajaanin ammattikorkeakoulu
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Effect of Total Quality Management Practices on Customer Satisfaction and Retention of Nigerian Hotels. A study of Crown Inn Hotel, Lagos, Nigeria
(2023)This study examined how Total Quality Management (TQM) practices were implemented at Crown Inn Hotel, with an emphasis on the impact on customer satisfaction and retention. Crown Inn Hotel understands the value of an ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad
