Managing Retention by Engaging Employees in a Case Company
Lindholm, Riikka (2013)
Lindholm, Riikka
Saimaan ammattikorkeakoulu
2013
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2013053112216
https://urn.fi/URN:NBN:fi:amk-2013053112216
Tiivistelmä
The first aim of the research was to find out the possible connection between retention and employee engagement based on a literature review. Secondly, the aim was to find out what the situation is in a case company regarding employees’ engagement. Then, good practices in engaging and retaining employees were studied in order to meet the third aim that was providing the case company guidelines on how to address the retention and engagement issues in the company.
In the theoretical part the concepts of employee engagement and retention were studied and the data used was gathered from literature written about the field. Furthermore, the drivers of employee engagement were presented, and the link between retention and engagement was studied. In the empirical part of the thesis, the engagement of the case company’s employees was studied. The method of the data collection was a self completed online questionnaire, which was sent to all employees, of whom 72 employees completed the questionnaire.
The results of the questionnaire show that there is a link between employee engagement and retention, even though it could not be stated that engagement alone would help to retain the employees. The results of the employee questionnaire showed that the situation in the case company in quite good, but there were still some areas where further actions were needed. These issues were addressed with suggestions to the company based on the good practices presented in the thesis.
In the theoretical part the concepts of employee engagement and retention were studied and the data used was gathered from literature written about the field. Furthermore, the drivers of employee engagement were presented, and the link between retention and engagement was studied. In the empirical part of the thesis, the engagement of the case company’s employees was studied. The method of the data collection was a self completed online questionnaire, which was sent to all employees, of whom 72 employees completed the questionnaire.
The results of the questionnaire show that there is a link between employee engagement and retention, even though it could not be stated that engagement alone would help to retain the employees. The results of the employee questionnaire showed that the situation in the case company in quite good, but there were still some areas where further actions were needed. These issues were addressed with suggestions to the company based on the good practices presented in the thesis.