"Xu, Jia" - Selaus tekijän mukaan Laurea-ammattikorkeakoulu
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Adding value to customer service by developing marketing material
Saari, Joni; Xu, Jia (Laurea-ammattikorkeakoulu, 2009)The subject of this thesis is adding value to customer service by developing marketing ma-terial. The topic was chosen by Company X‟s Global Spare Part Supply department based on its marketing strategy. The results of the ...